Privacy Policy - Lost Loft

The Lost Loft will never sell or divulge your email address or personal information to ANY third party, except specifically to our delivery agents, working on our behalf to complete delivery.

The personal information we collect and maintain is subject to the version of this Privacy Policy in effect at the time of collection. We reserve the right to change the Privacy Policy from time to time. Please review the Privacy Policy periodically to make sure it meets your needs.

The Lost Loft is committed to protecting your privacy as outlined in this Privacy Policy. By submitting personal data manually or in electronic form to this web site, or by using this site, you give your consent that all personal data you submit may be processed in the manner and for the purposes described below.

When you add items to your shopping basket and proceed to the checkout, we capture the personal information you supply. This is required to record and verify your name, address and card details, without which we would not be able to process your card payment, nor deliver the goods to you. This information is never sold to any third party, and the card details are processed, stored and protected by firewalls and intrusion detection systems, plus industry standard full 128-bit SSL encryption and a secure certificate from Verisign.

When you browse this web site, we capture and store non-personal information that helps us improve our web site based on the browsing trends and operating systems of our visitors. This information is never sold to any third party and will not personally identify you. It relates to:

The address of the web site from which you linked to The Lost Loft (if applicable)
The pages you visit
The date and time of your visit
The Internet domain (e.g. www.company.co.uk) and IP address from which you access this web site

We use this information to make each visit more rewarding, and to help us improve the efficiency of our website layout and our service. We do not know (and do not want to know) the identities of people who browse the website without making a purchase.

The Lost Loft will never sell your email address or personal information to any third party, neither will we divulge your email address or any other contact information to 3rd parties, except agencies working on our behalf to complete delivery, or where compelled to do so by legal order.